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AI call assistant · Free
A free AI call assistant that answers and books the job.
It picks up 24/7, after hours, or when nobody grabs the phone in time. It answers questions about your business, books the job into an open arrival window, and sends real emergencies to whoever’s on call.
No credit card · no contract · unlimited users
Real screen from MyHomeService360. Names and numbers are sample data.
AI call assistant highlights
Answers when you can’t
Choose always, after hours only, or overflow after a set number of seconds. Every caller gets a real answer instead of voicemail.
Books into open windows
It offers open arrival windows from your schedule and books the job, flagged “Booked by AI — confirm” on dispatch. Prefer to confirm everything? Set it to take requests and messages only.
Knows your callers
It recognizes existing customers by caller ID, reads back their upcoming visits, and creates new customers for first-time callers.
Answers from your own information
It answers questions from your hours, service area, services, your own FAQ and your price book. You choose how it talks about price: the service-call fee only, the full price book, or no prices at all.
- Hours, service area and services
- Your FAQ answers
- Price policy you control
Emergencies go to a person
It can transfer to the office or any number you choose. After hours, gas, smoke and water emergencies go straight to tonight’s on-call tech.
- Transfer to the office or a custom number
- After-hours emergencies to the on-call tech
- Messages saved as leads
- Spam calls ended politely
Every call, written down
Each call gets a recording, a word-for-word transcript, a summary, the caller’s mood and the next step, in the call log, the dispatch phone panel and the customer’s history. The office gets an email and a dashboard card.
- Recording (kept 3 days)
- Transcript, summary, mood and next step
- Office email and dashboard card
Try it before it goes live
Use the built-in simulator to hear how it answers before you switch it on. It always says it’s an AI and that the call may be recorded.
- “Try it” simulator
- Always discloses it’s an AI
- Recording notice on every call
Included free
What’s included in AI call assistant
No add-on tiers. Every company gets all of it, with unlimited users.
- Answers 24/7, after hours or on overflow
- Books into open arrival windows
- Request-and-message-only mode
- Answers from your hours, services, FAQ and price book
- Price policy setting
- Recognizes existing callers by caller ID
- Creates new customers
- Transfers to the office or a custom number
- After-hours emergencies to the on-call tech
- Recording, transcript, summary, mood and next step
- Spam calls ended politely
- “Try it” simulator
- Text confirmations to callers Coming soon
- Answering text messages Coming soon
- Spanish Coming soon
- Choice of voice Coming soon
Works together
One login runs the rest of the shop, too
Phone system & AI call checking
Call routing, recordings, transcripts and AI that checks caller details.
Learn more →Scheduling & dispatch
Day, week, month and list board with AI assign, repeat jobs and on-my-way texts.
Learn more →Customers & home record
Every customer’s history, equipment and pipeline, plus a free home app for them.
Learn more →Field app for techs
Jobs, photos, checklists, sign-off and payment from the phone, even offline.
Learn more →AI call assistant questions
Is the AI call assistant really free?
Yes. It’s part of the free MyHomeService360 software for home-service businesses.
Will callers know they’re talking to an AI?
Yes. It always says it’s an AI assistant and that the call may be recorded.
Can it book jobs on my schedule?
Yes. It offers open arrival windows and books the job, flagged “Booked by AI — confirm” on your dispatch board. Or set it to take requests and messages only.
What happens with emergencies after hours?
Gas, smoke and water emergencies after hours go to tonight’s on-call tech. You can also transfer callers to the office or a number you choose.
Does it text the caller a confirmation?
Not yet. Text confirmations are coming soon and need your business’s own registered texting number.
Does it work for salons and other appointment businesses?
For businesses on TotalPro360 it takes visit requests for now. Direct appointment booking there is coming soon.
Run the whole shop free, starting today.
Set up your company in a few minutes. No credit card, no contract, no per-user fees. Bring your crew and your customers.
$0 a month · unlimited users · card payments cost Stripe’s fee plus our 1%