✅ Appliance repair · Appliance service call checklist

Appliance service call checklist

What to capture on every appliance call so the return visit goes right the first time.

Appliance service call checklist

What to capture on every appliance call so the return visit goes right the first time.

Customer:
Date:
Address:
Tech:

Before you start

  • Photograph the data plate (model and serial)
  • Ask when the problem started and what it does
  • Note error codes on the display

Diagnose

  • Check power, water supply and drain as applicable
  • Run the diagnostic or service mode
  • Test the suspect component
  • Check for recalls and service bulletins on the model

Close out

  • Quote the repair with the part and labor
  • Order the part and record the part number
  • Schedule the return visit
  • Collect the diagnostic fee if the repair is declined

Notes:

Use it on every job, free

Run this checklist in the app

In MyHomeService360 you can attach a checklist to every maintenance plan visit or job, and techs tick it off on their phone, add photos and record error code and part number ordered. The customer gets a visit report.

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