Help center · The apps

Scan parts onto the job from your phone

Scan the barcode on each part as you pull it. It goes on the customer’s invoice and comes off your truck.

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In the app: Tech app → a job → Items → Scan part5 stepsOpen it in the app →

  1. Step 1: Open the job and tap Scan part

    In the tech app, open the job and the Items tab, then tap 📷 Scan part. The camera opens. It works on iPhone and Android, in the app and in the browser. Allow the camera the first time.

  2. Step 2: Pulling from somewhere other than your truck?

    Scan the shelf label (or another truck’s sticker) first. The top of the scanner shows where parts are coming from, and they’re taken out of that location’s stock.

  3. Step 3: Scan each part

    Each scan adds one. On a residential job priced at flat rate, the first capacitor adds the flat-rate task (for example Capacitor replacement) at your price-book price, and the part rides along under it at cost; the customer never sees it. On a commercial or time-and-materials job, each part shows at its sell price.

    The office can turn on a quantity box under Inventory → More → Settings if you’d rather type how many.

  4. Step 4: Scanned the wrong thing?

    Tap ↶ Undo at the top of the scanner. The line comes off and the part goes back where it came from. You can also tap 🗑 on any line later.

  5. Step 5: No signal?

    Keep scanning. Each scan is saved on your phone and adds itself when you have signal again, in the same order.

Still stuck? Tell us what you were trying to do and where you got stuck. A screenshot helps.

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Your ticks are saved in this browser only. Updated October 2026.

Questions about this

The barcode won’t read

Hold the phone 4 to 8 inches away, fill the box with the barcode and keep it steady. You can also type the code or SKU in the box at the bottom.

Why did my truck count go below zero?

You scanned a part the app thought wasn’t on your truck. The office sees it and can recount.

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